Collections Prob Res Mgr

Location: Midland, Texas US


This position is no longer open.

Requisition Number: 3539

Position Title: Collections Prob Res Mgr

External Description:

Job Summary:

This position is responsible for the management of the following functions: on-going processes involved in customer credit relations, including ecommerce billing, customer requirement documentation & setups, interaction with Customers and related pricing.   Incumbent provides direction and Oversight to the company billing process to ensure its efficiency and effectiveness. Collaborates with other stakeholders to ensure best in class processes relative to cash application, EDI and EFT. 



Essential Duties and Responsibilities:

Reviews and monitors data prepared and submitted by direct reports in the various functions to ensure their work activities meet departmental goals.

Establishes and maintains an effective on-going working relationships with customers, serving as company representative in the credit, ecommerce or billing requirement process.

Manages the process in resolving billing disputes with customers, operations, and sales ensuring problem are handled in a smooth and timely manner, and to customers' satisfaction.

Monitors the company billing process, providing direction and guidance for improved efficiency and effectiveness.

Performs other related duties as assigned.



Five (5) or more years of relevant experience in a directly related function, including work experience in the oil and gas industry or energy related industry.

Demonstrated experience and knowledge in electronic billing platforms, and accounts receivable systems and bankruptcy laws.

Strong interpersonal and communication skills with the ability to conduct negotiations.

Ability to establish and maintain effective rapport with internal and external sources.

Demonstrated experience in providing good customer relations/service.

Proficiency in the use of personal computer and office software.


Educational Requirements:

Bachelor’s degree in accounting, finance, business or equivalent experience.



We are proud to offer a very competitive compensation and benefits package including:

  • Medical Insurance 
  • Vision and Dental Insurance
  • Life Insurance
  • 401(k)
  • Education assistance 
  • Short-Term Disability 
  • Paid time off 

City: Midland

State: Texas

Community / Marketing Title: Collections Prob Res Mgr

Company Profile:

Key Energy Services - A dynamic and well respected company with a mission to be a leading global well intervention and production enhancement service company. We are the largest provider of onshore well service rigs in the United States and one of the leading onshore, rig-based well servicing contractors in the world.

Location_formattedLocationLong: Midland, Texas US

CountryEEOText_Description: Key Energy Services (Key) is an equal opportunity employer. Key does not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, disability, national origin, age, genetic information, military status, status as a Vietnam-era or special disabled veteran, or any other basis protected by federal, state, or local laws.


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